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If you'd like help analyzing your graphs, contact WiscNet Support (support@wiscnet.net or 608-442-6761, opt 2). If you feel you need an upgrade, contact WiscNet Member Success (membersuccess@wiscnet.net). |
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Searching
Search for your Member Organization name. Use shorter sections of text, such as "Abbotsford" or "Wrightstown". If you have any issues finding your graphs, please reach out to support@wiscnet.net.
Circuit Info
| Term | Description |
|---|---|
| Member Organization | Name of organization |
| Device A / Z | Hostname of the WiscNet devices on either side of your uplink |
| Interface A / Z | Router interface names |
| Bandwidth | Capacity of link in mbps |
| Site Code | Code used to help correlate graphs to Member Organization |
| Transport Provider | Who you may be using as a transport provider |
| Transport Provider ID A / Z | Circuit ID from the transport provider |
| WiscNet Circuit ID | Internal WiscNet identifier for your circuit |
| Hub | WiscNet Backbone aggregation device at a Pop |
| CPE | Customer Premise Equipment on site. See WiscNet Managed Device (CPE) |
Circuit Graphs
Graphs are displayed from the Hub (pop) side as well as the CPE (member) side, should a CPE exist.
| Term | Description | Example Graph |
|---|---|---|
| bps | Bits per second
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| pps | Packets per Second |  |
| Errors | Number of ethernet or CRC errors on the link. Ideally this should be zero and the graph should be pretty boring. If you see errors, contact support to troubleshoot. |
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| Discards | Number of discards on an interface. Discards may occur if a link is saturated |
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Device Graphs
These are sensors and indicators on your WiscNet Managed Device (CPE). These graphs will not be visible if you do not have a device.
| Term | Description | Example Graph |
|---|---|---|
| Ping Response Time | Time in milliseconds it took our monitoring server to ping WiscNet router on premise. Ping is currently sourcing from Eau Claire, WI. |
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| CPU | Processor utilization of device |
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| Optical Monitoring (DOM) | Shows light levels received on fiber optic connections |
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| Temperature | Internal temperature of device. Some models will have multiple sensors. Y axis changes dynamically. |
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| Memory | Memory utilization of WiscNet router. Some devices may display multiple readings depending on memory pool |
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| Uptime | Length of time in days since WiscNet router has last rebooted. Always up and to the right. Read the legend to get the time in days. |
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| Status | Status of device over time, calculated as percent. |
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