If you'd like help analyzing your graphs, contact WiscNet Support (support@wiscnet.net or 608-442-6761, opt 2). If you feel you need an upgrade, contact WiscNet Member Success (membersuccess@wiscnet.net). |
Search for your Member Organization name. Use shorter sections of text, such as "Abbotsford" or "Wrightstown". If you have any issues finding your graphs, please reach out to support@wiscnet.net.
Term | Description |
---|---|
Member Organization | Name of organization |
Device A / Z | Hostname of the WiscNet devices on either side of your uplink |
Interface A / Z | Router interface names |
Bandwidth | Capacity of link in mbps |
Site Code | Code used to help correlate graphs to Member Organization |
Transport Provider | Who you may be using as a transport provider |
Transport Provider ID A / Z | Circuit ID from the transport provider |
WiscNet Circuit ID | Internal WiscNet identifier for your circuit |
Hub | WiscNet Backbone aggregation device at a Pop |
CPE | Customer Premise Equipment on site. See WiscNet Managed Device (CPE) |
Graphs are displayed from the Hub (pop) side as well as the CPE (member) side, should a CPE exist.
Term | Description | Example Graph |
---|---|---|
bps | Bits per second
| |
pps | Packets per Second | |
Utilization | Percentage utilization of circuit. | |
Errors | Number of ethernet or CRC errors on the link. Ideally this should be zero and the graph should be pretty boring. If you see errors, contact support to troubleshoot. | |
Discards | Number of discards on an interface. Discards may occur if a link is saturated |
These are sensors and indicators on your WiscNet Managed Device (CPE). These graphs will not be visible if you do not have a WiscNet device.
Term | Description | Example Graph |
---|---|---|
Ping Response Time | Time in milliseconds it took our monitoring server to ping WiscNet router on premise. Ping is currently sourcing from Eau Claire, WI. | |
CPU | Processor utilization of device | |
Optical Monitoring (DOM) | Shows light levels received on fiber optic connections | |
Temperature | Internal temperature of device. Some models will have multiple sensors. Y axis changes dynamically. | |
Memory | Memory utilization of WiscNet router. Some devices may display multiple readings depending on memory pool | |
Uptime | Length of time in days since WiscNet router has last rebooted. Always up and to the right. Read the legend to get the time in days. | |
Status | Status of device over time, calculated as percent. |