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Table of Content Zone

Table of Contents

Information

Member bandwidth graphs may be found at graphs.wiscnet.net.

If you are searching for your connection, put a few letters of your member name into the search box. If you happen to know your Connection ID, type it in and it should take you direct to your graph. Once found, feel free to bookmark it.

Searching

Search for a portion of your Member Organization name. Examples:

Terminology

Connection

Traffic shown is from WiscNet's Backbone interface. This means that in is an upload from a member site and out is a download to a member site.


Info

If you'd like help analyzing your graphs, contact WiscNet Support (support@wiscnet.net or 608-442-6761, opt 2).

If you feel you need an upgrade, contact WiscNet Member Success (membersuccess@wiscnet.net).


Searching

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Search for your Member Organization name. Use shorter sections of text, such as "Abbotsford" / "Abbots" or "Wrightstown" / "Wright". 

Circuit Info

TermDescription
Member OrganizationName of organization
Device A / ZHostname of the WiscNet devices on either side of your uplink
Interface A / ZRouter interface names
BandwidthCapacity of link in mbps
Site CodeCode used to help correlate graphs to Member Organization
Transport ProviderWho you may be using as a transport provider
Transport Provider ID A / ZCircuit ID from the transport provider
WiscNet Circuit IDInternal WiscNet identifier for your circuit
TEACH IDIdentifier if circuit provided by Teach Network
HubWiscNet Backbone aggregation device at a Pop
CPECustomer Premise Equipment on site. See WiscNet Managed Device (CPE)


Circuit Graphs

Graphs are displayed from the Hub (pop) side as well as the CPE (member) side, should a CPE exist. 

Units are in International System of Units (G = giga M = mega, m = milli..)

TermExample GraphDescriptionbps

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Bits per secondpps

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Packets per SecondUtilizationImage RemovedPercentage of connection used. If you have a 1Gbps connection that is using 100Mbps, this should show approximately 1/10th full.Errors

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TermDescriptionExample Graph
bps

Bits per second

  • Dark green / Dark blue areas indicate average bps over a time period
    • Note that graph data is summarized as it ages, so older graph data will be less precise than newer graph data
  • Light Green / Light blue areas indicate maximum bps during a time period


  • Total (bottom left): approximate total traffic transferred during the timeframe selected, both directions
    • In/Out: total per direction

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ppsPackets per SecondImage Added


UtilizationPercentage utilization of circuit. 

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Errors
Number of ethernet or CRC errors on the link. Ideally this should be zero and the graph should be pretty boring. If you see errors, contact support to troubleshoot.

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Discards

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Number of discards on an interface. Discards
typically
may occur
when
if a link is saturated

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Device Graphs

These are sensors and indicators on your WiscNet Managed Device (CPE). These graphs will not be visible if you do not have a WiscNet-managed device.


TermDescriptionExample Graph
Description
Ping Response
Time

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Time in milliseconds it took our monitoring server to ping WiscNet router on premise. Ping is currently sourcing from Eau Claire, WI.

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CPU

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Processor utilization of device

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Optical Monitoring (DOM)Shows light levels received on fiber optic connections

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Temperature

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Internal temperature of device. Some models will have multiple sensors. Y axis changes dynamically.

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Memory
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Memory utilization of WiscNet router. Some devices may display multiple readings depending on memory pool

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Uptime
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Length of time in days since WiscNet router has last rebooted. Always up and to the right. Read the legend to get the time in days.
Older devices show this value reset every 497 days due a limitation of SNMP

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StatusStatus of device over time, calculated as percent.

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Packet Loss

Indication of Latency and Packet loss to the WiscNet CPE. Green is no loss, Blue to Red indicates loss

Official Smokeping documentation contains further detail

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Changelog History

  • - Search results now display as table instead of list. Added TEACH ID where applicable
  • - Added Packet Loss graph
  • - Added Network Diagram, Bandwidth Utilization Percent, Upload/Download colour coding, disable 95th% line
  • - Added CPE network graphs
  • - Fixes for Mobile view
  • - Clarify CPE interface names with 'Port'
  • - Initial release of graphs.wiscnet.net. Replaced nrg.wiscnet.net.